A website with available online support is more appealing to clients simply because it adds credibility and reliability to your website. For clients, online chat support allows them to communicate with a real person in real time. For website owners, it provides them a mean to provide immediate assistance to their customers. To start having this kind of value-added service without spending extra bucks, you can use your existing GMail + Google Talk account to setup your own Google Talk chatback badges widget. This widget allows others to chat with you even if they haven't signed up for Google Talk on their Google Account or if they don't have a Google Account. Here is a simple step-by-step instruction to setup your own chat service using Google Talk.
1. Create a GMail Account (if you still don't have one).
2. Login to your GMail and then visit Google Talk badge, to setup your chatback badge.
3. You can customize the Title, nickname to be displayed, and Style by clicking the Edit link below the badge preview.
4. Copy and paste the HTML Code generated at the bottom of the setup page in to your website.
There you have it! Now to chat with your visitors, all you need to do is login to your GMail account to chat from there.
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1 comments:
You can also use OggChat.com to offer live chat for free on your website. You still get the chats in your Google Talk or Gmail account. This offers some additional features beyond what the chatback badge provides.
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